Need help with PriceDraft?
PriceDraft is designed to keep the everyday workflow straightforward. When requesting help, include the PriceDraft version shown in the About screen and describe exactly what happened.
Before contacting support
- Confirm whether you are using the trial or an activated purchase license.
- Include the PriceDraft version number from the About screen.
- Describe the buttons or menu items you used before the problem occurred.
- If there is an error message, include the exact text or a screenshot.
- For license issues, keep your Lemon Squeezy receipt and license key available, but never post the key publicly.
- Do not send passwords, banking credentials or other secrets.
Contact
Email PriceDraft support at pricedraftsoftware@proton.me. For license issues, include your PriceDraft version and purchase email, but never send your full license key unless support specifically requests it through a private reply.
Common questions
How do I activate a purchase?
Open Help → License & Activation. Enter the same email address used at checkout and the purchase license key from your Lemon Squeezy receipt, then choose Activate Purchase Key.
Can I move my license to another PC?
Yes. On a device you no longer need, use Help → License & Activation → Deactivate This Device, then activate on the replacement computer.
Can PriceDraft work without a web browser PDF viewer?
Yes. PriceDraft includes its own PDF viewer and printing workflow.
Does daily use require internet access?
Normal document work is local-first. Internet access may be needed for online license activation, validation or deactivation.
Where are my business documents stored?
PriceDraft documents are stored locally on your computer unless you choose to place them in a synced folder or backup location.